Salesforce Administrator Jobs in USA

Salesforce Administrator Responsibilities:

• Create and customize a new Salesforce instance, utilizing an existing instance that is shared by another company, and migrate all company data to the new instance.
• Leverage Salesforce to become a trusted internal consultant for all business units and leadership to ensure that desired business results are achieved in a quality manner.
• Create and customize reports, views, and dashboards to provide managers, sales reps, and marketers with metrics and performance indicators.
• Provide daily technical expertise, analysis, and recommendations on how to best utilize Salesforce functionality to design processes and deliver solutions that support sales and marketing strategies.
• Extend functionality to support business needs via triggers, Visualforce pages, workflows, and other customizations.
• Receiving, prioritize and gain approval for hierarchy change requests from internal stakeholders.
• Daily interaction with the Sales, Client Management and Enterprise Data Warehouse Business Analytics departments to ensure optimal use of the Salesforce instance.
• Share and implement recommendations on best practices and process improvements.
• Identify and nurture individuals, developing their Salesforce skillset to support daily departmental needs.
• Create documentation and training sessions to develop CRM knowledge and increase user adoption.
• Perform routine data cleansing on accounts and contacts by merging, mass updating and importing data.

Location - USA

Job Type - Full Time

Experience - Entry Level

Education and Experience:

• Bachelor’s Degree in Computer Science, Mgmt Information Systems, Software Engineering, or related field.
• 5+ years’ experience with Salesforce CRM.
• Healthcare business experience preferred.
• Salesforce Certified Administrator required, Salesforce Certified Advanced Administrator preferred.
• Professional in Project Management (PMP). Salesforce App Builder, Developer I or II certifications a plus.

Technical Expertise Preferred:

• Applications and software such as HTML, CSS, Acrobat, SharePoint.
• Digital marketing platforms such as HubSpot, Marketo.
• Salesforce utilities such as CRM Fusion, Drawloop, Passage Technology, Force.com, Config Workbook.
• Programming languages such as SQL, JavaScript, HTML, Java, Apex.
• Relational databases and data integration tools such as SQL Server, Confluent.

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